Orders and Shipping

CUSTOMER SERVICE

Information and assistance

For any communication regarding your order, our customer care service is at your complete disposal. To contact them, please write to shop@poggettocarni.com , we will process your request as soon as possible. The satisfaction of our customers is our goal and we are committed to ensuring a quality service. If your order does not meet your expectations, contact us immediately: we will do everything possible to resolve the problem and ensure a positive experience. We invite you to write exclusively to the email address dedicated to customer service.

Payment Methods

On shop.poggettocarni.com you can purchase easily and safely thanks to Shopify Payments , which supports a wide range of payment methods:

  • Credit and Debit Cards : Visa, Mastercard, Maestro, American Express, UnionPay.
  • Accelerated payment methods : Apple Pay, Google Pay, Shop Pay.

All transactions take place on secure SSL certified servers, to ensure the protection of your data and a worry-free shopping experience.

On shop.poggettocarni.com you can pay quickly and safely with PayPal . With just a few clicks, you can complete your purchase without having to enter your card details each time. In addition, PayPal offers purchase protection to give you complete peace of mind.

Choose PayPal at checkout and buy in total safety!

Choose the payment method that is most convenient for you and let yourself be won over by our products!

Shipping

All the products we sell in our online shop travel in a temperature-controlled box. The cured meats are packaged in thermal bags with synthetic gel for food or with other packaging systems for the thermal insulation of the package to safeguard the quality and freshness of the product until it reaches your home.

We ship exclusively throughout Italy .

After receiving payment, delivery usually takes 3 to 5 working days, up to a maximum of 7 days for Calabria, Sardinia and Sicily.
Orders received from Thursday to Sunday or on a public holiday will be processed on the next available working day .
Delivery times may vary during seasonal peaks such as holidays or due to courier strikes.

Shipping Costs

TRANSPORT RATE ITALY - European Union (EU)

Orders from €0.01 to €100.00 - Shipping cost €16.00

For all orders over €100.00, shipping is free .

ATTENTION: for the regions of Calabria, Sardinia and Sicily

Orders from €0.01 to €100.00 - Shipping cost €26.00

For all orders over €100.00, shipping is discounted to €16.00 .

The shipping rates for the entire European Union (EU) are € 26.00